Course Number : SC-CASH
Course Type : Short Course
NQF Level : 2
Credits : 23
Duration : 2 weeks
The purpose of this programme is to provide students with the fundamental knowledge and skills required to become a cashier in a retail environment.
The modules included in this course are fully accredited by W&R SETA.
LEARNING ASSUMED TO BE IN PLACE
It is assumed that learners accessing this qualification are competent in:
Communication at NQF Level 1.
Mathematical Literacy at NQF Level 1.
OUTCOMES
Outcome 1: Identify the standards for customer service.
Outcome 2: Present a positive image to customers
Outcome 3: Respond to customer enquiries in a positive manner
Outcome 4: Perform start and end of day functions at POS
Outcome 5: Process payment at POS
Outcome 6: Minimise losses at a POS
Outcome 7: Replenish cash at a POS float
Outcome 8: Perform cash up
Outcome 9: Know how to behave in a business environment
Outcome 10: Interpret body language in a business environment
Outcome 11: Meet people in a business setting
Outcome 12: Demonstrate an understanding of basic business ethics in the business environment